Occasionally elevator service can be interrupted when the control panel perceives a possibly dangerous situation. Our property's elevator equipment is designed to stop at the slightest hint of an unsafe condition occurring, which may be a threat to the passengers.

If elevator service is interrupted while you are a passenger, remain CALM. Do not attempt to force the elevator doors open or leave the cab.

Press the  BUTTON on the elevator phone and assistance will be summoned via an intercom to a live Kone elevator operator who is available 24 hours a day.

The property Manager will also be notified and will provide assistance.